July 2007 - Ag-tech - mailman3.cels.anl.gov

Re: How did LSU-Monroe end up in NY? :-)
by John I. Quebedeaux, Jr 19 Jul '07

19 Jul '07

Well! LSU Monroe does have an AG. But why did they put it in NY on the map... I'll go peek! Hey Adam! (he'll eventually read this here)... -John -- John I. Quebedeaux, Jr.; Louisiana State University Computer Manager LBRN; 131 Life Sciences Bldg. e-mail: johnq(a)lsu.edu; web: http://lbrn.lsu.edu phone: 225-578-0062 / fax: 225-578-2597 > From: gurcharan khanna <gskpop(a)cis.rit.edu> > Date: Thu, 19 Jul 2007 12:44:40 -0400 > To: John I Quebedeaux Jr <johnq(a)lsu.edu> > Cc: ag-tech <ag-tech(a)mcs.anl.gov> > Subject: How did LSU-Monroe end up in NY? :-) > > Hi, > > I was checking out the interactive AG map and wondered what an unknown AG > node was that showed up in NY State. Surprise! it's LSU! Maybe it's > supposed to > be in Monroe County where RIT is??? :-) > > -gurcharan > > -- > ------------------------- > Gurcharan S. Khanna, Ph.D. > Director of Research Computing > Office of the Vice President for Research > > Director, Interactive Collaboration Environments Laboratory, > Center for the Advancing the Study of Cyberinfrastructure > --- > Rochester Institute of Technology > 1 Lomb Memorial Drive > Rochester, New York 14623-5603 > Phone: 585-475-7504 ~ Cell: 585-451-8370 > Email: gurcharan.khanna(a)rit.edu > Http: www.rit.edu/~gskpop >

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Re: [AG-TECH] Date: Thu, 19 Jul 2007 11:51:52 -0500
by John I. Quebedeaux, Jr 19 Jul '07

19 Jul '07

Robert, Just for more info: what platform, what version of AGtK, and the log file would help... If you're not able to run the venueserver, need to look at the logs there too. -John -- John I. Quebedeaux, Jr.; Louisiana State University Computer Manager LBRN; 131 Life Sciences Bldg. e-mail: johnq(a)lsu.edu; web: http://lbrn.lsu.edu phone: 225-578-0062 / fax: 225-578-2597 > From: Robert Gatlin <gatlinr(a)tamug.edu> > Date: Thu, 19 Jul 2007 11:50:42 -0500 > To: <ag-tech(a)mcs.anl.gov> > Subject: [AG-TECH] Date: Thu, 19 Jul 2007 11:51:52 -0500 > > Hello, > I am trying to make a venue, but I am having difficulties running Venue > Manager. Every time I start the application it would shutdown as soon as it > starts up. I then tried running the Venue Server and it did the same thing. I > even tried the debug mode, and it died quickly as well. Am I not using the > right method, or is this a bug I need to report? > > Robert Gatlin > Technician II > Research and Graduates Studies Office > 409-741-4076 >

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Date: Thu, 19 Jul 2007 11:51:52 -0500
by Robert Gatlin 19 Jul '07

19 Jul '07

Hello, I am trying to make a venue, but I am having difficulties running Venue Manager. Every time I start the application it would shutdown as soon as it starts up. I then tried running the Venue Server and it did the same thing. I even tried the debug mode, and it died quickly as well. Am I not using the right method, or is this a bug I need to report? Robert Gatlin Technician II Research and Graduates Studies Office 409-741-4076

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How did LSU-Monroe end up in NY? :-)
by gurcharan khanna 19 Jul '07

19 Jul '07

Hi, I was checking out the interactive AG map and wondered what an unknown AG node was that showed up in NY State. Surprise! it's LSU! Maybe it's supposed to be in Monroe County where RIT is??? :-) -gurcharan -- ------------------------- Gurcharan S. Khanna, Ph.D. Director of Research Computing Office of the Vice President for Research Director, Interactive Collaboration Environments Laboratory, Center for the Advancing the Study of Cyberinfrastructure --- Rochester Institute of Technology 1 Lomb Memorial Drive Rochester, New York 14623-5603 Phone: 585-475-7504 ~ Cell: 585-451-8370 Email: gurcharan.khanna(a)rit.edu Http: www.rit.edu/~gskpop

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Notice re: Weekly Test Meeting
by Thomas D. Uram 18 Jul '07

18 Jul '07

We have a mandatory meeting on Thursday morning which will prevent us from running the weekly AccessGrid test meeting (10am central). Typically, other knowledgeable people from the AG community come to the test meeting and are able to help people with questions or problems they have. In the name of community, I'd like to encourage both knowledgeable people and those with questions/problems to still attend the test meeting and make a success of it. If knowledgeable people want to respond to the list and say they'll be there to help, I think that'd be great. Thanks, Tom Uram

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Re: [AG-TECH] Windows XP problem
by Thomas D. Uram 18 Jul '07

18 Jul '07

It might be interesting to also look at the VideoProducerService.log and the AudioService.log. The code that opens the firewall is isolated so errors that occur there do not affect the launching of vic/rat. I'm curious to know what the problem is. If we find out quickly, we can try to reproduce it in AG3.1beta, and fix it for the final. Tom On 7/18/07 4:32 PM, Jeremy Mann wrote: > On 7/18/07, Ed Brannin <edbrannin(a)gmail.com> wrote: >> >> Looks like it's trying to make a firewall exception for something, >> but your >> client doesn't have Windows' permission to modify (that part of) the >> registry. Is he running as a limited user, or an administrator? >> >> The line in question is trying to set this Registry key: > > That's what I thought too, so I told him to log out and log in as > Administrator. He reports that he has the same problem, VIC and RAT do > not appear. > > -- > Jeremy Mann > >

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Re: [AG-TECH] Windows XP problem
by Jeremy Mann 18 Jul '07

18 Jul '07

On 7/18/07, Ed Brannin <edbrannin(a)gmail.com> wrote: > > Looks like it's trying to make a firewall exception for something, but your > client doesn't have Windows' permission to modify (that part of) the > registry. Is he running as a limited user, or an administrator? > > The line in question is trying to set this Registry key: That's what I thought too, so I told him to log out and log in as Administrator. He reports that he has the same problem, VIC and RAT do not appear. -- Jeremy Mann

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Re: [AG-TECH] Windows XP problem
by Ed Brannin 18 Jul '07

18 Jul '07

On 7/18/07, Jeremy Mann <jeremymann(a)gmail.com> wrote: > > 07/18/07 13:38:28 1408 Toolkit config.py:419 ERROR Exception > configuring fir > ewall for application: C:\Documents and > Settings\username_was_here\Application Data\Acce > ssGrid3\local_services\VideoConsumerService\vic.exe^M > Traceback (most recent call last):^M > File > "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\Conf > ig.py", line 390, in __AppFirewallConfig^M > _winreg.KEY_ALL_ACCESS)^M > WindowsError: [Errno 5] Access is denied^M Looks like it's trying to make a firewall exception for something, but your client doesn't have Windows' permission to modify (that part of) the registry. Is he running as a limited user, or an administrator? The line in question is trying to set this Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\%s\AuthorizedApplications\List ...where %s is either "StandardDomain" or "LocalDomain" (AG tries to set both). So, I'm guessing it's either: * He's running as a non-administrator, and doesn't have write access to HKEY_LOCAL_MACHINE * He's using a registry protector like Spybot Search & destroy, and once told the program to deny changes from AccessGrid or whatnot. It's really easy to click through something like that without really noticing. He could try upgrading to the 3.1 beta, but that part of the code doesn't seem to have changed -- at best, maybe it'll give him new warnings that he can be sure to click "Allow" for. But first, I'd check if he can run AG as an administrator. Since I'm not really sure that's it, I'm going to CC: this to the ag-tech list. -- -Ed Brannin edbrannin(a)gmail.com cell: 585-261-0279 Is this a local firewall issue? > > On 7/18/07, Ed Brannin <edbrannin(a)gmail.com> wrote: > > On 7/18/07, Jeremy Mann <jeremymann(a)gmail.com> wrote: > > > I have one client who is always having this problem and I can't > > > reproduce it. He has a XP machine with AG 3.0.2 installed. 9 times out > > > of 10, when he clicks on Go in the Venue Client to connect to our > > > venue, VIC and RAT fail to appear. > > > > Have you checked the logs for anything out of the ordinary? > > > > Next time it fails, look in %HOMEPATH%\Application > Data\AccessGrid3\Logs -- > > check any files modified in the past 5 minutes for error messages near > the > > bottom. > > > > (%HOMEPATH% is usually c:\documents and Settings\yourname -- and you'll > have > > to make Hidden Files visible before you can click on Application Data.) > > > > Hope this helps,-- > > -Ed Brannin > > edbrannin(a)gmail.com > > cell: 585-261-0279 >

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Re: [AG-TECH] Windows XP problem
by Jeremy Mann 18 Jul '07

18 Jul '07

Thanks Ed, I'm waiting for the user to send me all the log files. On 7/18/07, Ed Brannin <edbrannin(a)gmail.com> wrote: > On 7/18/07, Jeremy Mann <jeremymann(a)gmail.com> wrote: > > I have one client who is always having this problem and I can't > > reproduce it. He has a XP machine with AG 3.0.2 installed. 9 times out > > of 10, when he clicks on Go in the Venue Client to connect to our > > venue, VIC and RAT fail to appear. > > Have you checked the logs for anything out of the ordinary? > > Next time it fails, look in %HOMEPATH%\Application Data\AccessGrid3\Logs -- > check any files modified in the past 5 minutes for error messages near the > bottom. > > (%HOMEPATH% is usually c:\documents and Settings\yourname -- and you'll have > to make Hidden Files visible before you can click on Application Data.) > > Hope this helps,-- > -Ed Brannin > edbrannin(a)gmail.com > cell: 585-261-0279

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Re: [AG-TECH] Windows XP problem
by Ed Brannin 18 Jul '07

18 Jul '07

On 7/18/07, Jeremy Mann <jeremymann(a)gmail.com> wrote: > > I have one client who is always having this problem and I can't > reproduce it. He has a XP machine with AG 3.0.2 installed. 9 times out > of 10, when he clicks on Go in the Venue Client to connect to our > venue, VIC and RAT fail to appear. Have you checked the logs for anything out of the ordinary? Next time it fails, look in %HOMEPATH%\Application Data\AccessGrid3\Logs -- check any files modified in the past 5 minutes for error messages near the bottom. (%HOMEPATH% is usually c:\documents and Settings\yourname -- and you'll have to make Hidden Files visible before you can click on Application Data.) Hope this helps, -- -Ed Brannin edbrannin(a)gmail.com cell: 585-261-0279

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