Is there any mention of MBUS? We've seen MBUS-related problems on Windows a fair number of times. I certainly wouldn't suspect your memory. Has anyone had any luck addressing this problem? Tom On 2/21/06 1:58 PM, David Fitzgerald wrote:

Hi everyone,

Forgive me if this question has already been asked somewhere, but I have not seen any threads that answered my question.

I have a PIG, running AGTK 2.4 under Windows XP SP2. Hardware is a Pentium 4, 2.6Ghz, with 512Mb RAM. Soundcard is a Soundblaster Live 24, and video capture card is a Winnov Videum 1000 VO Plus.

My problem is during every AG session, I lose audio, and get the pop-up message: �Ratmedia has encountered a problem as has to close �.� The error log shows the message:

�Faulting application ratmedia.exe, version 0.0.0.0, faulting module ratmedia.exe, version 0.0.0.0 fault address 0x0001d6a6.� Video continues to tansmit and receive just fine, only audio is gone. Also, I usually, but not always, get a second error message that says: �Fault bucket 84770519.� When this happens, if I go into node manager and disable then re-enable the audio service, audio comes back for awhile until the next crash.

Is this a memory problem, i.e. a bad memory chip or too little RAM? If someone could help me track down the cause of this problem I�d really appreciate it!

Dave

+++++++++++++++++++++++

David Fitzgerald

Department of Earth Sciences

Millersville University

Millersville Pa 17551

Phone: 717-871-2394

//I don't know half of you half as well as I should like; and I like less than half of you half as well as you deserve.//

Bilbo Baggins,// The Fellowship of the Ring//